FleetBold – Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the FleetBold mobile application, web application, software, devices, and related services (collectively, the "Service" or "App"), operated by FleetBold, LLC ("FleetBold," "we," "us," or "our"). By creating an account, activating a device, subscribing to a plan, downloading, installing, or using any part of the Service, you ("you," "your," or "User") agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service and must immediately cease using the App and uninstall it.

1.1 Eligibility and Account Responsibility

You must be at least eighteen (18) years old to use FleetBold. You are responsible for maintaining the confidentiality and security of your account credentials, devices, and access methods. All activity performed through your account is presumed to be authorized by you. FleetBold is not responsible for unauthorized access, use, or activity resulting from your failure to secure your credentials, devices, email accounts, or connected systems.

1.2 Account Sharing Restriction

Users may not share their account credentials or allow access to the App by any third party not directly affiliated with their organization. Each subscription is limited to a single business entity unless expressly authorized in writing by FleetBold.

1.3 Unauthorized Automation and Security

Users may not use automated systems, scripts, bots, macros, or data-scraping tools to extract, replicate, query, or otherwise interact with any part of the App or its data—including, but not limited to, FleetBold's APIs, SDKs, webhooks, or other integration endpoints—without prior written authorization from FleetBold.

The User must not use the App or any FleetBold infrastructure in a manner that disrupts, damages, compromises, or circumvents the security or integrity of FleetBold's systems, any User data, or any third-party systems. Prohibited activities include, without limitation, uploading or transmitting viruses, worms, logic bombs, or other malicious code; launching or facilitating (D)DoS attacks; overloading any endpoint with excessive or malformed requests; probing, scanning, or testing the vulnerability of any system or network; attempting to gain unauthorized access to accounts, data, or systems; bypassing or defeating authentication or authorization mechanisms; mass harvesting or scraping of data; sending spam, phishing, or fraudulent communications; injecting malicious headers or payloads; or otherwise interfering with network traffic or degrading service performance.

FleetBold reserves the right, at its sole discretion and without notice, to throttle, rate-limit, or block any traffic or integration activity that exceeds reasonable usage thresholds, threatens service stability, or otherwise violates these Terms. FleetBold alone will determine, in its reasonable discretion, what constitutes "high-volume," "abusive," or otherwise unacceptable traffic or usage.

2. Description of Services

FleetBold provides subscription-based software features that enable rental car businesses, fleet operators, dealerships, medical transportation providers and other organizations to monitor, manage and report on their vehicles and assets in a timely manner, subject to the performance and reporting intervals of the User's chosen GPS provider. The App integrates data feeds from GPS devices owned and maintained by independent third-party vendors. FleetBold does not manufacture, sell or service those devices. Your subscription fees grant you access to our App's current Features only; hardware functionality and availability derive exclusively from your chosen GPS provider. Any future enhancements, modules or additional functionalities introduced by FleetBold may be subject to separate fees at FleetBold's discretion.

2.1 Core Service Scope and Bonus Features

You acknowledge and agree that the primary and paid service provided by FleetBold is vehicle location visibility (GPS-based location access), provided on a best-effort basis, subject to the limitations described in these Terms. All other features made available within the Service—including but not limited to bookings synchronization, trip history, charging data, toll estimates, reports, exports, alerts, automation rules, analytics, integrations, dashboards, and visualizations—are provided as complimentary features ("Bonuses").

These Bonuses:

• Are provided at no additional charge
• Are offered for convenience and value-add purposes only
• May be modified, limited, disabled, replaced, or removed at any time
• Are not guaranteed to be accurate, available, uninterrupted, or continuous

You agree that you are not relying on Bonus features when deciding to purchase or maintain a paid subscription.

3. Third-Party Devices, Hardware and Installation

All GPS hardware, cellular connectivity, data transmission and device maintenance are the responsibility of the vendor from which you purchased or leased the device. FleetBold disclaims all liability for device malfunctions, data inaccuracies, connectivity failures or any consequences arising therefrom. FleetBold does not perform maintenance on physical GPS devices.

FleetBold does not verify ownership or authorization of any third-party devices. Users are solely responsible for ensuring they have the legal right to share data from each device. In cases where a User provides data from a device they do not own or are not authorized to access, the User alone assumes all legal responsibility and will indemnify, defend and hold harmless FleetBold against any claims, damages or penalties arising from such unauthorized data sharing.

FleetBold may offer access to hardware devices or physical products through third-party platforms, marketplaces, or distributors. All physical product purchases are governed exclusively by the applicable third-party seller's policies (including, where applicable, Shopify, Apple App Store, Google Play, or other marketplaces). FleetBold does not process, approve, manage, or control refunds, returns, exchanges, or shipping disputes for physical products sold via third-party platforms. Such platforms are not owned or operated by FleetBold, and FleetBold acts only as an affiliate, distributor, or software provider where applicable.

Hardware installation and configuration are performed at your sole risk. FleetBold is not responsible for vehicle damage, battery drain, electrical issues, ECU issues, fuse issues, or warranty loss. FleetBold does not provide legal, financial, security, or operational advice, and you agree not to rely on the Service for critical decisions.

4. Membership, Fees & Pricing

Subscription Plans: Access to premium App Features requires an active paid subscription ("Membership").

Scope of Fees: Membership fees cover only FleetBold's software Features. Third-party hardware rentals or purchases, cellular data plans and any ancillary services remain your responsibility.

Pricing Changes: We may adjust our subscription pricing at any time due to market conditions, currency fluctuations, changes in tax rates or promotional considerations. We will notify you of any material price change through the App or by email before the new pricing takes effect. If you do not agree with the new price, you may cancel your Membership at any time prior to the next billing cycle. Cancellation will stop future recurring charges only; fees already paid for the current billing cycle are non-refundable, and you will retain full access to all Features until the end of that cycle.

4.1 Free Trial Abuse

Creating multiple accounts or otherwise attempting to exploit free trials, promotions, or introductory pricing is strictly prohibited. FleetBold employs fraud detection mechanisms—including, but not limited to, analysis of IP addresses, DNS records, device fingerprints, multiple login attempts, and other signals—to identify and prevent unauthorized or repetitive trial usage. Each User is entitled to a single trial period only. FleetBold reserves the right to suspend or terminate any accounts found to be in violation at its sole discretion.

4.2 Data Usage Costs

Use of the App may incur additional data consumption on the User's cellular, internet or other network services due to information exchange. FleetBold is not responsible for any data charges incurred. The User assumes sole responsibility for all such costs.

5. Payment & Billing

Automatic Renewal: Unless you cancel before the end of your current billing period, your Membership will automatically renew at the prevailing rate.

Authorized Charges: By adding a payment method, activating a device, subscribing to a FleetBold plan, or otherwise initiating a paid feature, you explicitly authorize FleetBold to charge your selected payment method for all subscription fees, applicable taxes and any surcharges, in accordance with the plan, pricing, and billing terms disclosed at checkout. FleetBold cannot and does not initiate charges without user action, including but not limited to entering a valid payment method, activating a device or subscription, or accepting in-app prompts or confirmations.

Payment Information: You must provide accurate, up-to-date billing details.

All billing actions are authenticated, logged, and traceable, including timestamps, account identifiers, device identifiers, account activity, and IP address. You acknowledge that FleetBold does not have access to your bank account or card information beyond what you voluntarily provide. Claims of "unauthorized payments" are invalid where the account was accessed using your credentials, devices or subscriptions were activated from your account, or the Service was used to generate data, reports, alerts, or activity.

5.1 Failed Payments and Grace Period

If your payment method fails, you will have a seven (7)-day grace period to update your billing details. During this grace period, your access to the App and its Features will remain active. If valid payment is not received within the grace period, FleetBold may suspend or terminate your Membership without further notice and shall not be liable for any damages, data loss, or other consequences resulting from such suspension.

5.2 Charge Disputes, Chargebacks and Fraud Prevention

Users may dispute any charge at any time by contacting support@fleetbold.com or using the App's billing section. Upon receiving a dispute notification, FleetBold will maintain all services and functionality for a period of forty-eight (48) hours while the dispute is under review. FleetBold will investigate and respond to any disputed charge within fifteen (15) days of receipt, and the User will be notified of the outcome promptly.

Billing disputes must be submitted to FleetBold support before initiating a chargeback, bank dispute, or payment reversal. Account access, device activation, subscription activation, and data generation constitute evidence of authorized use. FleetBold may contest chargebacks and provide transaction logs, IP addresses, timestamps, device identifiers, and usage records to payment processors or financial institutions.

6. Cancellation & Refunds

Cancellation Process: You may cancel your Membership only through the App's Billing section by selecting Cancel Subscription. In the Billing menu, this option appears as Service Cancellation or I want to cancel my subscription. These in-App steps are the primary method to terminate your subscription. Alternatively, you may visit FleetBold.com and submit a cancellation request via the Contact Form, providing your account details and indicating your intent to cancel. Requests submitted through the Contact Form will be handled under the same guidelines as in-App cancellation requests and will be processed within five (5) business days of receipt.

App Malfunction Exception: If you are unable to complete the cancellation process via the App's Billing section due to a genuine technical issue, you may email support@fleetbold.com with the subject line Service Cancellation and include a clear description of the problem, any error messages or codes displayed, and the date and time the issue occurred. FleetBold will review the request and may request additional information if necessary. Submission of such a request does not guarantee cancellation; FleetBold reserves sole discretion to verify the technical issue and determine whether to process the cancellation.

Effective Date: Cancellation takes effect at the end of your then-current billing cycle. You will retain full access to all Features until that date.

No Prorated Refunds: All FleetBold subscription plans are NON-REFUNDABLE, except where required by applicable law. We do not issue refunds or prorate any unused days in your current cycle. Following cancellation, you will not be charged for future billing cycles. Any courtesy refunds issued by FleetBold are granted solely at FleetBold's discretion and do not constitute an obligation, precedent, waiver, or admission of liability. Because Bonus features are provided free of charge and are not part of the paid core service, subscription fees are not refundable due to dissatisfaction, errors, delays, or unavailability of any Bonus feature, and refunds may not be requested or justified based on the performance, accuracy, or availability of Bonus features.

7. Location Tracking, Vehicle Data and App Permissions

By using the Service, you expressly consent to:

• Vehicle location tracking
• Trip history and route collection
• Mileage, movement, and usage analytics

You acknowledge that FleetBold does not control and is not responsible for how you choose to use tracking data, including compliance with local, state, national, or international laws regarding notice, consent, disclosure, or use of such data by drivers, renters, guests, employees, or third parties.

To operate the Service, FleetBold may request access to certain device permissions, including but not limited to: location services; camera and photo gallery (to upload vehicle images or documents); file storage (to save reports or exports); and device metadata (IP address, operating system, device model, app version, diagnostics, and crash logs). FleetBold does not access personal content outside the scope of these permissions and does not sell personal data.

8. Tesla Automation, Vehicle Controls, and Integrations

FleetBold may integrate with vehicle manufacturers and third-party platforms (including Tesla) to provide telemetry, automation, and remote-control features. Such features are provided for convenience, fleet management, and asset oversight only; are not guarantees of vehicle security, safety, compliance, or theft prevention; and may be offered in Beta, experimental, limited, or pre-release form.

Automated actions (including PIN to Drive, geofencing, access restrictions, or behavior-based rules) may fail, be delayed, trigger incorrectly, or not trigger at all, and depend on third-party APIs, connectivity, manufacturer systems, and vehicle behavior. FleetBold is not responsible for losses, disputes, enforcement outcomes, guest dissatisfaction, or consequences arising from automation behavior or third-party changes.

9. GPS, Telematics, Alerts, and Service Limitations

GPS and telematics services are inherently subject to technical, environmental, and operational limitations and may be delayed, inaccurate, interrupted, or unavailable. Factors include, but are not limited to: cellular coverage gaps, congestion, or carrier outages; GPS signal obstruction (garages, tunnels, dense urban areas, indoor parking); vehicle electrical behavior, sleep modes, or power interruptions; improper installation or configuration; device damage, tampering, removal, shielding, jamming, or theft; SIM, carrier, or network limitations; and app version compatibility or mobile operating system restrictions.

9.1 Security, Theft, and Loss Disclaimer

FleetBold is not an insurance product, security service, emergency response system, law enforcement service, or recovery service. FleetBold data, alerts, logs, and reports are not intended to serve as legal, insurance, or law-enforcement evidence. FleetBold assumes no duty to monitor, verify, escalate, recover, preserve, or intervene and is not responsible for theft, loss, damage, impound, towing, vandalism, accidents, or criminal acts involving your vehicle(s) or property.

9.2 Alerts and Notifications

Alerts may be delivered via push notifications, SMS, email, or web-based channels. Delivery, timing, accuracy, and order are not guaranteed. FleetBold is not responsible for losses resulting from missed, delayed, duplicated, filtered, or failed alerts.

9.3 Use of App-Generated Alerts and Reports

FleetBold provides alerts, notifications, and reports as part of its informational services. These outputs are generated based on data provided or forwarded by the User and are intended to support operational awareness. They do not constitute certified evidence or official verification of events, vehicle activity, or user behavior. Users agree not to rely solely on these alerts or reports to initiate legal claims, disciplinary actions, or formal disputes without independently confirming the underlying data with their GPS provider or relevant third parties. FleetBold shall not be held liable for any consequences resulting from the User's reliance on unverified data displayed through the App.

9.4 User Responsibility for Authorized Data Access

Representation and Warranty: You represent and warrant that you have all rights, permissions, and consents necessary to provide any third-party data to FleetBold. You further warrant that no data submitted infringes any third-party rights or violates any law.

Indemnity for Unauthorized Data: In addition to the indemnification provisions in Section 13, you agree to indemnify, defend, and hold harmless FleetBold from and against any and all claims, liabilities, losses, damages, or expenses (including reasonable attorneys' fees) arising from or related to your submission of unauthorized or improperly obtained third-party data.

9.5 Audit Logs and Conclusive Evidence

FleetBold maintains immutable, timestamped audit logs for core security events, including User login (User ID and timestamp). These base logs are retained for a minimum of twelve (12) months from the date of generation, after which they may be permanently deleted at FleetBold's discretion. FleetBold may generate additional logs for alerts, notifications, or reports; however, the availability and retention of such supplemental logs are not guaranteed. FleetBold does not warrant the accuracy or completeness of any log data other than the record of User login time and identity. In any dispute regarding the accuracy, content, or timing of an App-generated output, the applicable audit log—if still retained—shall serve as the conclusive record. Users agree that any failure to request logs within ninety (90) days of the relevant event waives any claim based on that log's content or timing.

9.6 Maintenance and Downtime

FleetBold may perform scheduled or unscheduled maintenance, updates, upgrades, or changes to applications, servers, infrastructure, or integrations at any time, with or without notice. Service availability is not guaranteed.

9.7 Software Updates and Temporary Malfunctions

You acknowledge that software updates, upgrades, patches, migrations, and configuration changes are a normal and necessary part of operating the Service, and that any such change may occasionally introduce temporary errors, bugs, degraded performance, incorrect or delayed data, or the temporary unavailability of one or more Features. FleetBold will use commercially reasonable efforts to identify and correct any such issues within a reasonable time.

Provided that FleetBold restores the affected functionality within a reasonable period, a temporary malfunction, error, or interruption caused by an update or maintenance activity shall not constitute a breach of these Terms, a failure of the Service, or grounds for any claim, refund, chargeback, compensation, or termination for cause. Your sole and exclusive remedy for any temporary malfunction or interruption of the Service, from any cause, is the correction or restoration of the affected functionality. This Section applies in addition to—and does not limit—the Warranty Disclaimer (Section 11), the No Service Credits provision, and the Limitation of Liability (Section 12).

10. Acceptable Use and Suspension

You agree not to use the Service for unlawful purposes, emergency response, life-safety, medical monitoring, or mission-critical applications. FleetBold may suspend, limit, restrict, or terminate access to any account, user, or device at its sole discretion, with or without notice or cause, and without liability for resulting losses, damages, or business interruption.

11. Warranty Disclaimer

The App and all content and Features are provided "as is" and "as available" without any warranties of any kind, to the fullest extent permitted by applicable law. Except as prohibited by law, FleetBold disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, uninterrupted service, accuracy or non-infringement.

California Consumers: Notwithstanding the foregoing, if you are a California resident, FleetBold disclaims only those implied warranties that California law permits to be disclaimed, and you retain any rights you may have under the California Song-Beverly Consumer Warranty Act or the California Consumer Legal Remedies Act to the extent applicable.

Other Jurisdictions: In jurisdictions where implied warranties cannot be disclaimed, such warranties are limited in duration to the shortest period permitted by applicable law, and FleetBold's liability for breach of such warranties shall be limited to the greater of (a) the subscription fees paid by the User in the three months preceding the date of the claim or (b) any minimum liability required by law.

No Service Credits: FleetBold does not provide refunds, service credits, offsets, or any other monetary compensation for downtime, service interruptions, or performance degradation. Any goodwill compensation remains entirely at FleetBold's sole discretion and, if offered, will be limited to an in-App credit applicable to future subscription fees.

12. Limitation of Liability

To the fullest extent permitted by applicable law in the User's jurisdiction, FleetBold and its affiliates, officers, directors, employees and agents shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages, including loss of profits, data, goodwill, loss of vehicle use, business interruption, reputational harm, or economic loss, arising out of or related to your use of—or inability to use—the App or any integrated third-party device, even if advised of the possibility of such damages.

Total liability cap: FleetBold's total cumulative liability for any claim under these Terms shall not exceed the greater of $100 or the total subscription fees paid by the User in the twelve (12) month period preceding and including the month in which the event giving rise to the claim occurred. This limitation shall not apply to damages resulting from FleetBold's gross negligence or willful misconduct, but only to the extent such exclusion or limitation is not permitted by applicable law.

In jurisdictions where any portion of this limitation is prohibited or unenforceable, such limitation or exclusion shall not apply to the User to the minimum extent required by that jurisdiction.

13. Indemnification

Users shall indemnify, defend and hold harmless FleetBold and its affiliates, officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses (including reasonable attorneys' fees) asserted by third parties arising out of or related to: the User's breach of these Terms; violation of applicable law; misuse of the App or any third-party hardware; the User's vehicles, drivers, renters, guests, or employees; or the User's failure to comply with applicable laws, regulations, or third-party rights.

This obligation does not apply to disputes or claims asserted directly by the User against FleetBold under these Terms. For clarity, FleetBold shall have no indemnification obligations toward the User for any claims the User brings against FleetBold or any other party. This indemnification clause constitutes the entire obligation of the User and does not create any reciprocal indemnification by FleetBold.

14. Intellectual Property

FleetBold and its licensors retain all rights, title and interest in and to the App and Services, including all content, trademarks, service marks, trade names, logos, designs, software code and other intellectual property rights. All rights not expressly granted are reserved.

Limited License for Necessary Operations: Subject to your compliance with these Terms, FleetBold grants you a limited, non-exclusive, non-transferable, revocable license to use the App and perform incidental technical actions necessary for its operation, such as browser caching, use of reverse proxies, local storage, and interoperability with supported third-party applications or services. This license does not permit you to copy, distribute, modify, or otherwise use the App beyond these necessary functions.

Reverse Engineering: You may not decompile, disassemble, decrypt, reverse engineer, or create derivative works of the App, except to the minimum extent that applicable law expressly permits such actions notwithstanding this restriction.

15. Privacy Policy

15.1 Our Responsibilities

Protecting your personal information is fundamental to how FleetBold conducts its business. This Privacy Policy explains how we collect, use, disclose and safeguard your data when you access or use our App and related services. We will update this policy from time to time; continued use constitutes acceptance of any changes.

15.2 Your Responsibilities

You agree to review and comply with this Privacy Policy and any cookie notices we publish. If you supply us with personal data about another person—such as a customer or other individual—you confirm that you have their permission to provide us with that data and to permit its processing under this policy. You also agree to keep your own account information accurate and promptly update any changes.

15.3 Minimum Age

You must be at least eighteen years old to use FleetBold. We may require you to verify your age before granting access to certain features.

15.4 Important Notice for Drivers and Passengers

If your employer, contractor or another third party uses FleetBold Services to collect data about you, this Privacy Policy applies only when FleetBold itself determines the purposes and means of processing your personal data. If you received a device or services through another entity, consult their privacy policy to understand how they handle your information.

15.5 When and How We Collect Data

• Direct Collection: When you register, update your profile, place orders, interact with support, opt in to communications, submit feedback or otherwise provide information.
• Automatic Collection: Whenever you use the App or visit our support pages, we automatically collect telemetry from integrated GPS devices, diagnostic logs, usage statistics, cookies and tracking pixels.
• User-Authorized Data Access: In some cases, the User may choose to forward emails, alerts, or notifications from third-party platforms—such as GPS providers, car-sharing platforms, CRM systems, or other tools—into FleetBold. Any such data is shared voluntarily by the User, and FleetBold only displays or organizes the information provided. FleetBold does not connect to, access, or integrate with the internal systems, databases, or platforms of those third-party providers in any way.

15.6 Types of Data We Collect

We collect contact details (name, email, phone, company), account credentials (username, hashed password, security questions), billing and payment information, telematics data (device IDs, real-time and historical location, speed, mileage, routes), driver data (names, license numbers, date of birth, contact details), device and network diagnostics (model, OS version, crash logs, IP address), support logs (chat transcripts, call summaries), usage analytics (feature usage, session length, click paths), cookies and tracking identifiers, API integration logs, and any preferences or consents you express. If you apply for a position or contractor role, we also collect employment-related information such as resumes, background check results and I-9 documentation.

15.7 Sensitive Data

We do not collect sensitive personal data—such as racial or ethnic origin, political opinions, religious beliefs, health status or biometric identifiers—unless you explicitly provide and consent to it. The only precise location data we process is the telematics information needed to deliver our fleet-tracking Features. We never sell or use that data for advertising.

15.8 Children's Data

Our Services are intended for individuals age eighteen or older. We do not knowingly collect personal data from anyone under sixteen. If we learn of such collection in error, we will promptly delete the information.

15.9 How We Use Your Data

We use your information to:

• Provide, maintain and improve the App and its features
• Authenticate your identity and secure your account
• Process payments, manage subscriptions and respond to billing inquiries
• Deliver customer support and analyze support trends
• Personalize your experience and send service announcements or marketing messages (if you opt in)
• Analyze performance and user behavior to optimize Features
• Comply with legal obligations and enforce our Terms

15.10 How Secure Is Your Data?

We implement industry-standard security measures—including encryption in transit and at rest, network access controls, regular security audits and staff training—to protect your information. In the event of a data breach, we will notify affected individuals and the Florida Attorney General's office in accordance with the Florida Information Protection Act, no later than thirty days after determining a breach has occurred.

15.11 Data Retention and Export

We retain your personal data for as long as necessary to fulfill the purposes outlined above and to comply with applicable law, regulation or contractual obligations. In every jurisdiction, we will retain personal data for the longer of (a) the period needed to achieve the stated purposes or (b) any minimum retention period required or permitted under applicable law. Once data is no longer required for those purposes or its retention exceeds the period allowed by law, FleetBold will securely delete or anonymize it.

Data Export: FleetBold currently offers no built-in functionality that allows Users to download or export their data. FleetBold is under no obligation to provide post-termination access to, or export of, any data and may decline any such request at its sole discretion. Nothing in this clause limits any non-waivable consumer right under applicable privacy laws (e.g., CCPA, GDPR) to obtain a copy of personal information. Where such a right applies, FleetBold will provide only the minimal subset of personal information strictly required by law, and may do so in a plain-text or other readily readable format, subject to a reasonable administrative fee, calculated in accordance with prevailing rates customarily charged by technology companies that manage large-scale data within the User's state of residence, where such fee is permitted by law.

15.12 Third-Party Recipients

We share your information with:

• Payment processors for billing transactions
• Cloud hosting providers for data storage and management
• Analytics and marketing platforms for usage insights and campaign measurement
• GPS hardware vendors for device integration
• Insurance and other integrations you authorize
• Successor entities in the event of a merger or acquisition
• Government or law enforcement bodies to comply with valid legal requests. Where legally permitted, FleetBold will provide advance notice to the affected User before disclosing personal data in response to any subpoena, court order, or other legal process, unless such notice is prohibited by law or court order.

All recipients are contractually bound to maintain confidentiality and to limit their use to the purposes we specify.

15.13 International Data Transfers

Because our infrastructure may span multiple countries, your data may be transferred or accessed outside the United States. We employ standard contractual clauses or equivalent safeguards to ensure that your personal information remains protected in accordance with U.S. law and this Privacy Policy. For data-protection purposes, you act as the data controller, and FleetBold acts as a service provider/data processor. By using the Service, you expressly consent to cross-border data transfers.

15.14 Cookies and Tracking

We use cookies, web beacons and similar technologies to enable essential functionality (such as maintaining your login session and remembering preferences), to compile anonymous usage statistics and, with your consent, to support behavior-based advertising on third-party platforms. You may manage cookies through your device or browser settings; disabling essential cookies may impair App functionality.

15.15 Your Privacy Rights

Under applicable law, you may have the right to:

• Access or obtain a copy of your personal data
• Correct or update inaccurate information
• Delete your data when no longer necessary
• Withdraw consent for certain processing activities
• Restrict or object to processing in certain circumstances

To exercise these rights, contact us at support@fleetbold.com. We will verify your identity and respond within the timeframe required by law.

16. Government Requests and Disclosure

FleetBold may disclose data when required by law, court order, or governmental request and may not notify users where legally restricted or impractical.

17. Modifications to Terms

FleetBold may update these Terms at any time. We will notify you of material changes through the App or by email. Continued use of the App after notification constitutes acceptance of the revised Terms.

18. Dispute Resolution

18.1 Agreement to Arbitrate

Except as stated in Section 18.2, any dispute, claim or controversy arising out of or relating to these Terms or the use of the App ("Dispute") shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") pursuant to its Commercial Arbitration Rules. The seat of arbitration shall be Miami-Dade County, Florida; however, hearings may be conducted remotely by video conference or, if the parties agree, in person at a mutually convenient location.

18.2 Small-Claims Option

Either party may elect to pursue an eligible claim in a court that handles small-claim matters ("Small-Claims Court") instead of arbitration. The claim must (a) fall within the monetary jurisdictional limit of that Small-Claims Court (or USD 5,000, whichever is higher) and (b) be filed in the county or equivalent jurisdiction where the User resides, or in Miami-Dade County, Florida. Filing in Small-Claims Court does not waive the right to arbitrate any other claims exceeding the applicable threshold.

18.3 Arbitration Costs

Each party shall bear its own filing, administration, arbitrator, and attorneys' fees and costs associated with any arbitration or Small-Claims Court action, except to the limited extent that non-waivable applicable law expressly requires a different allocation. The arbitrator may award fees or costs against a party only if the arbitrator determines that the party's claim or defense was frivolous or made in bad faith. Under no circumstances shall FleetBold be responsible for any portion of the User's costs unless such allocation is mandated by non-waivable law.

18.4 Individual Proceedings Only; Waivers

Arbitration and Small-Claims Court actions must proceed solely on an individual basis and not as a class, collective or representative action. You waive any right to a jury trial and any right to participate in a class, collective, or representative action. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and solely to the extent necessary to provide relief warranted by that party's individual claim.

18.5 Governing Law and Enforcement

The Federal Arbitration Act governs the interpretation and enforcement of this Section 18. Judgment on any arbitral award may be entered in any court of competent jurisdiction. If a court finds any portion of this Section 18 unenforceable, the remaining portions shall remain in effect to the maximum extent permitted by applicable law.

19. General Provisions

Governing Law & Venue: These Terms are governed by the laws of the State of Florida without regard to conflict-of-law rules. Venue for any judicial proceeding shall lie exclusively in Miami-Dade County, Florida.

Global Use and Compliance: You are solely responsible for compliance with all local, state, national, and international laws applicable to your use of the Service.

Force Majeure: Neither party is liable for delays, failures, or service interruptions caused by events beyond its reasonable control. Force-majeure events may also result in permanent data loss; FleetBold shall not be liable for any such loss.

Severability: If any provision is invalid under applicable law, the remaining provisions remain in full force and effect.

Assignment: You may not assign these Terms without FleetBold's prior written consent. FleetBold may assign freely in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all assets, and any such assignment by FleetBold shall not release the User from, or otherwise affect, the User's obligations under these Terms.

Notices: Notices to you will be sent to the email address on file; notices to FleetBold must be sent to support@fleetbold.com.

Language and Interpretation: These Terms are written in English. Any translation is provided for convenience only. In the event of conflict, the English version controls.

Entire Agreement: These Terms, together with any Order Forms or addenda, constitute the entire agreement between you and FleetBold regarding the Service and supersede all prior agreements.

20. App Store (Apple iOS) Terms

These Terms are between you and FleetBold only, and not Apple Inc. Apple is not responsible for the app, its content, maintenance, or support. Apple is a third-party beneficiary of these Terms and may enforce them against you.

21. Contact Information

For all support, billing inquiries or legal notices, please contact us exclusively via email: support@fleetbold.com

By using FleetBold, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.